Privacy Policy

A legal disclaimer

Effective Date: 2025-06-11

At GenPro Solutions Pty Ltd, we are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and other contact details when you contact us, subscribe to our services, or create an account.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our services and website.
Respond to inquiries and customer support requests.
Send updates, newsletters, or promotional material (if you have opted in).
Comply with legal obligations and prevent fraud or misuse.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Service providers who assist in operating our website or delivering services.
Legal authorities if required by law or to protect our rights.
Third parties in the event of a sale or transfer of assets.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

5. Your Rights

Under Australian law, you have rights regarding your personal information, including:

Access to the information we hold about you.
Correcting inaccurate or incomplete data.
Requesting us to delete your data (subject to legal obligations).

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic. You can configure your browser to refuse cookies or alert you when cookies are being sent.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: info@genprosolutions.com.au